Search Content


Content Categories



Professional Services Automation

Professional Services Automation (frequently abbreviated to PSA) is software designed for professional services organizations, such as consultants and IT services organizations.

PSA software is used to manage the delivery of client projects, and the resources which are required for those projects, such as skilled personnel and equipment. Typically, functions include project management and documentation, time recording, billing, and reporting.

Many PSA systems are integrated with accounting, Customer Relationship Management (CRM) systems and payroll systems. Those familiar with ERP software may like to think of PSA as an ERP system for a services organization.


Related Apex API Articles

What can we learn from Cassatt’s demise?


There’s an interview with former BEA co-founder Bill Coleman in Forbes about the last days of his company Cassatt. Bill Coleman is now the founder and CEO of Cassatt Corporation, a San Jose based software maker focused on data center...

Read more about What can we learn from Cassatt’s demise?...

The Salesforce Buffet Opens


In an interesting press release today, Salesforce announced the opening of a Salesforce.com all you can eat buffet. First to be seated at the table is Dell, in a new deal which supersedes all previous...

Read more about The Salesforce Buffet Opens...