Search Content


Content Categories



Professional Services Automation

Professional Services Automation (frequently abbreviated to PSA) is software designed for professional services organizations, such as consultants and IT services organizations.

PSA software is used to manage the delivery of client projects, and the resources which are required for those projects, such as skilled personnel and equipment. Typically, functions include project management and documentation, time recording, billing, and reporting.

Many PSA systems are integrated with accounting, Customer Relationship Management (CRM) systems and payroll systems. Those familiar with ERP software may like to think of PSA as an ERP system for a services organization.


Related Apex API Articles

Devilís Dictionary for High Tech - Part 1


The Devilís dictionary is a book created in the early 20th century by American Ambrose Bierce containing sarcastic, ironic and witty re-definitions of words. e.g PAINTING, n. The art of protecting flat surfaces from the weather and exposing them...

Read more about Devilís Dictionary for High Tech - Part 1...

It's Performance Review Season Again


Itís that time of year when many businesses start doing their employee performance reviews. There was an interesting study done by the Society for Human Resource Management (SHRM) and the Ethics Resource Centre (ERC). Only 23% of HR professionals...

Read more about It's Performance Review Season Again...