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Address Data Providers Integrate to Salesforce


In Australia, the Postal Service can supply a data file or xml integration of all combinations of City, Zip Code and State. I would assume that this is available in other countries also....
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What can we learn from Cassatt’s demise?


There’s an interview with former BEA co-founder Bill Coleman in Forbes about the last days of his company Cassatt. Bill Coleman is now the founder and CEO of Cassatt Corporation, a San Jose based software maker focused on data center...
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Bango's Analytics and CRM Text


Red Bend Software, a vendor of Mobile Software Management products, has announced that it has combined its vCurrent Mobile and vRapid Mobile products into a single tool for mobile software management. The combined product, called vRapid Mobile,...
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CRM Surges as Brands Demand Measurable Results


Here are several excerpts from an article by Michael Bush and Rupal Parekh, More Marketers Want to Get to Know You: The days of putting millions of dollars against something without being able to track its effectiveness are soon to be over....
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Research Question Mindmap Experiment


My project team is in the beginning stages of running some in-home research interviews right now, so I’ve been preparing the questions we want to ask and the activities we might want to try. I brainstormed, wrote lots of ideas down on stickies,...
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Avoiding the Hidden Costs of Cloud Computing


George Lawton recently provided a post describing how "as with SOA, some development costs obscured by cloud computing." He extensively quotes iTKO’s John Michelsen and this is greatly appreciated. George writes that while cloud computing holds...
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